Frequently Asked Questions

Have questions about our health and fitness programs? We've got answers!

  • When you join a YMCA Health & Fitness Centre, you can participate in all the adult programs offered – as often as you want! There may, however, be small additional fees for children and youth instructional programs, such as swimming lessons and martial arts. Take a look at our program schedules for more information.
  • Absolutely! Many of our Centres offer a child minding service that lets you participate in a fitness program while we care for your children in a safe and fun environment.
  • You can bring as many guests as you wish! The first time anyone visits the YMCA, they are provided with a complimentary pass.
  • Adult members 16 years and older may purchase a guest pass. For a safe and enjoyable visit we ask that members accompany their guests during their visit and all guests leave valid photo identification with the Membership Desk.
  • You can buy a day pass at any one of our YMCA Health & Fitness Centres. That way, you will be considered a member for the day and can participate in as many programs as you like!
  • Cancellation requests must be received from you in writing (either by email to, or by signing a cancellation form in person at the centre).
  • A minimum notice of 10 business days is needed to cancel your membership.
  • Cancellations can’t be backdated and we do not issue refunds.
  • You can update your personal information by calling the YMCA Contact Centre at (416) 928-9622 or 1-800-223-8024 or by e-mailing
  • Yes. The YMCA developed the first nationally recognized Fitness Leadership program in 1974 and continues to train Fitness Leaders today. By fostering relationship building, YMCA fitness programs create a positive atmosphere where members can achieve their personal goals.
  • Yes. If you have Kinesiology or Health & Fitness education you may be eligible to take our exams without attending training programs. To find out if you have the necessary qualifications, please call 1-800-223-8024 to inquire.
  • If you cancel at least one week before the start of the program, registration fees are fully refundable.
  • If cancellation occurs with less than one week before the program starts, 75% of the registration fee will be refunded.
  • Should a participant withdraw after the course has begun, 50% of the registration fee will be refunded.
  • You can view our new Online Schedule feature to filter and sort our programs and activities according to your preferred centre, interests and availability.
  • Our full Health & Fitness Program Schedules are available in PDF format to view or print.