Child Care Frequently Asked Questions

Children enrolled in a Before & After School program will be automatically registered in their current program for the next school year, September 6, 2022 to June 30, 2023.

In programs where spots are limited, families will be notified in advance by the Program Supervisor if care will not be available.

Registration confirmation receipts will be emailed to Before & After School families no later than June 30, 2022. You can access your registration receipt by signing into your My Y Account

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Please complete our online registration change request form to indicate the registration changes you require .

To make changes to your payment details, please complete our online registration change request form.

To register additional children in a Child Care or Before & After School program, please speak with the Program Supervisor of the location you wish to register them.

To register your child into a YMCA program, complete our child care inquiry form or contact the centre location directly. Centre contact details can be found at Find a Y.

For all new members:

1. Go to MyY.YMCAGTA.org.
2. Click the Sign In/Up button.
3. Click on Create a My Y Account link.
4. Fill all required fields and click Submit. Please submit your request only once.
5. You will automatically receive an email after submitting your request for an account.

*Please note: If you are registering a child for an activity, use YOUR information when filling out the My Y account request form, NOT the information of the child you wish to register. Once you have a My Y account, you may add family members to your account.

The CWELCC agreement is a five year plan the Ontario government signed with the Government of Canada that commits to lowering child care fees for eligible families, improving wages, and increasing access to quality child care programs.

The agreement will help the Y improve the accessibility and affordability of our high-quality, licensed child care for families while ensuring our youngest learners gain from stimulating learning experiences.

Yes! We have signed the CWELCC agreement and are excited to deliver families more affordable, high-quality child care.

The agreement will help improve the affordability of our high-quality, licensed child care for families while ensuring our youngest learners gain from stimulating learning experiences.

All Ontario families with children 5 years old and younger in participating licensed child care centres will see their fees reduced in increments, with fees expected to drop to an average of $10-a-day child care by September 2025.

• Children under the age of 6 in licensed child care (Licensed summer break child care programs are eligible)
• Children who turn 6 before June 30, 2022; after June 30, children will be eligible until the last day of month in which they turn 6

• Children over the age of 5
• Children registered in summer camp programs

No, families do not need to proactively enroll. Enrollment in the program will be done by licensed child care operators like the YMCA of Greater Toronto.

• We are refunding families 25% of fees paid from April 1, 2022 until August 31, 2022, less any outstanding balance. Families will receive their refund cheques by November 30, 2022.
• We will adjust families’ accounts to reduce fees by 25%, to a minimum of $12-a-day, from September 1, 2022 until December 31, 2022. Once a family’s account has been adjusted, a credit will be applied to future payments and a revised receipt will be emailed to the account holder on file.
• In January 2023, we will adjust families accounts to reduce fees by 52.75% of original fees, to a minimum of $12-a-day.
• We are committing to reduce child care fees to average of $10-a-day by September 2025.

Yes, all families will receive a refund cheque for child care fees paid after April 1, 2022 whether or not they are enrolled currently enrolled with the YMCA

Payment receipts were issued before March 23, 2022 for YMCA programs offered between January 1 and August 31, 2021. Receipts were not issued for programs offered between September 1 and December 31, 2021. We request that families calculate the amount for this period by adding all payments made less any refunds they received.

We updated our payment and registration system in 2021. This, along with the number of COVID-related fee adjustments, increased the time required to generate and verify receipts. Please note that the receipts that were issued are only for the period of January 1 to August 31, 2021. We are asking families who require payment information for September 1 to December 31, 2021 to calculate their own amount. We have provided instructions below.

If you have not received your receipt for fees paid January 1 to August 31, 2021, please contact YMCA Member Services at receipts@ymcagta.org.

Please note that the receipts that were issued are only for the period of January 1 to August 31, 2021. We are asking families who require payment information for September 1 to December 31, 2021 to calculate their own amount. We have provided instructions below.

We are unable to issue consolidated receipts for the entirety of 2021. While generating and verifying receipts for fees paid September and December 2021, we discovered some contained inaccuracies. We therefore must ask families who require payment information for this time period to calculate their own amount. We have provided instructions below

Please note that the receipts issued are only for the period of January 1 to August 31, 2021. We are asking families who require payment information for September 1 to December 31, 2021 to calculate their own amount. We have provided instructions below.

If the receipt you received for fees paid January 1 to August 31, 2021 is incorrect, please contact YMCA Member Services at receipts@ymcagta.org. Please indicate the email address on your file and the amount of the discrepancy.

If your child attended child care or camp between January 1 and August 21, 2021 only:
Use the payment statement you received from the YMCA. No other documents or calculations are required.

If your child attended child care or camp between September 1 and December 31, 2021 only:

1. Add up your payments for child care and camp services made to the YMCA between September 1 and December 31, 2021
2. Subtract any refunds issued during this period

This will give you the full amount you paid for the 2021 calendar year.

f your child attended child care or camp between January 1 and August 31 and between September 1 and December 31, 2021:

1. Add up your payments for child care and camp services made to the YMCA between September 1 and December 31, 2021
2. Subtract any refunds issued during this period
3. Add this amount – your payments minus your refunds - to the amount on the payment statement you received from the YMCA for the period of January 1 to August 31, 2021.

This will give you the full amount you paid for the 2021 calendar year.

Yes. Receipts are not required when filing your tax return. For fees the YMCA is unable to provide a receipt for, families are able to calculate their own amount to claim. We have provided instructions for calculating this amount above.

Please note: In the event you are audited by CRA in the future, you will be required to show proof of payment for the amount you claimed. The receipts provided to you by the YMCA for January 1 – August 31, 2021 fees are acceptable proof of payment. For the period we are unable to provide statements (September 1 – December 31, 2021) we suggest you keep copies of cancelled cheques, credit card or bank statements, or other receipts as proof of payment.

Please do not hesitate to contact YMCA Member Services for assistance. Please call 416-928-9622 or 1-800-223-8024, or email receipts@ymcagta.org.