Resource Centre Assistant

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Posted Date: September 16, 2022

Time CommitmentMinimum one hour per week for three months. Flexible shifts based on centre’s hours of operation, Monday to Friday.
Minimum Age15
Location(s)Available at various YMCA Employment Centres in the Greater Toronto Area.

Program Description

YMCA Employment Centres offer a variety of services to help youth and adults gain employment.  Job seekers can benefit from our free employment programs and resources, attend free workshops and get one-on-one personalized support from our professional staff.  Resource Centre Assistants partner with Job Skills Counsellors, Employment Resources Consultants and other YMCA staff to support job seekers.

Major Duties

Major Duties May Include:

  • Assisting members in researching employment opportunities.
  • Researching and printing job openings and maintaining job boards in centre.
  • Conducting tours and explaining services to new members.
  • Helping members with the use of computers, fax machines, photocopiers, etc.
  • Creating bulletin boards to promote workshops, services, resources, topics, etc.
  • Providing information on other community services.
  • Representing the YMCA at job fairs and other special events.


  • Minimum age 15.
  • Successful applicants 18 years of age or older will need to provide a Vulnerable Sector Screening from their local police service before their first day of volunteering and every three years on the anniversary of their first day of volunteering.
  • Successful applicants to this role will need to provide proof that they are fully vaccinated against COVID-19 or have a valid medical or other Human Rights Code-related exemption.
  • Strong communication and organizational skills.
  • Strong ability to relate with diverse clientele.
  • Ability to maintain confidentiality and be sensitive to member’s needs.
  • Proficiency with the use of computer skills office equipment.
  • Proficiency in reading, writing and speaking English.
  • Ability to work in and multi-task within a team setting in a fast-paced environment.
  • Proficiency in a second language is an asset.
  • For virtual roles: Access to computer with internet access.


  • Learn about employment resources in your community and increase your job search skills.
  • Make a difference in the lives of people in your community Develop interpersonal and communication skills with members and other staff.
  • Learn about diversity at the YMCA and meet new people from all walks of life.
  • Gain valuable Canadian work experience.
  • Be a part of the YMCA team and promote the YMCA Mission, Vision and Values.


How to apply

Complete the online volunteer application. You will need to provide the position title and location information of this position during step 3 of the application.

Looking for a Different Role?

Check out the full list of our volunteer opportunities.

Why Volunteer for the Y?

The YMCA of Greater Toronto aspires to be a great place to volunteer through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all volunteers.  The YMCA provides more than 5500 volunteers with meaningful opportunities to make a difference in the lives of individuals and the health of our communities.  The YMCA works to build healthy communities.  This is achieved through a robust volunteer staff partnership, shared culture and values.

Our Commitments

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association.

We are committed to an environment that is barrier free. If you require accommodation during the interview process, please inform us in advance to arrange reasonable and appropriate accommodation.

About YMCA of Greater Toronto

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plan Strong Start Great Future calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps. 

When you support the YMCA of Greater Toronto, you help us ensure more children, youth and young adults have the chance to be healthy… and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come.