The YMCA of Greater Toronto is committed to diversity and social inclusion and to meeting its obligations under Ontario’s Accessibility for Ontarians with Disabilities Act, 2005 (AODA), by providing accessible environments that respect the rights of every individual.
Accessibility Policy (PDF)
Human Rights Policy (PDF)
YMCA members (including participants, customers, parents, donors, contractors or other members of the public) are encouraged to bring forward complaints, concerns or compliments or suggestions on how we can improve programs, services or their YMCA experience. Please contact your local YMCA manager directly.
Alternatively, we encourage you to provide feedback in person to a YMCA employee, email, telephone or regular post mail to:
YMCA of Greater Toronto
Attn: YMCA Member Services
2200 Yonge St., Unit 300
Tel: 416-928-9622 or 1-800-223-8024