Greeter/Receptionist

Open - Apply Now!

Posted Date: August 02, 2017

Time CommitmentMinimum three months.
Minimum Age13
Location(s)Cooper Koo Cherry Street YMCA

Program Description

At the YMCA, we're more than a gym. We're a place where you can be yourself, meet new friends and have fun. At our Health and Fitness Centres we support our members as they strive to reach their potential and work toward their goals as part of an inclusive, caring and healthy community.

Major Duties

  • Greet members and visitors as they arrive and depart from the membership desk.
  • Create a friendly and welcoming environment as you approach members and visitors at the reception and membership area. 
  • Be positive, helpful and welcoming at all times.
  • Ask how you can help and then direct member/visitor following customer service guidelines.
  • Provide information on YMCA programs and services.
  • Answer incoming calls and direct accordingly.

Qualifications

  • Minimum age 13.
  • Volunteers 16 years of age or older will need to provide a Police Reference Check from their local police service before their first day of volunteering and every three years on the anniversary of their first day of volunteering.
  • Friendly, positive personality with good communication skills.
  • Experience and sensitivity in dealing with members of different cultural and racial backgrounds. 
  • Responsible and punctual worker.
  • Ability to keep calm in a fast-paced environment.
  • Acceptance and adherence to YMCA Values, policies and procedures.

Benefits

  • Become knowledgeable about YMCA program and services.
  • Build confidence and skill in communicating with the public and YMCA staff.
  • Gain valuable Canadian work experience.
  • Be a part of the YMCA team and promote YMCA Mission, Vision and Values.

How to apply

Complete the online volunteer application. You will need to provide the position title and location information of this position during step 3 of the application.

Looking for a Different Role?

Check out the full list of our volunteer opportunities.

Why Volunteer for the Y?

YMCA of Greater Toronto aspires to be a great place to volunteer through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all volunteers. The YMCA provides thousands of volunteers with meaningful opportunities to make a difference in the lives of individuals and the health of our communities. The YMCA works to build healthy communities. This is achieved through a shared culture and values.

Our Commitments

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association.

We are committed to an environment that is barrier-free. If you require accommodation during the interview process, please inform us in advance to arrange reasonable and appropriate accommodation.

Volunteers ensure the health, safety and well-being of all children, youth and vulnerable people in YMCA programs. Volunteers commit to the professional responsibility of maintaining knowledge of legislation, policies and procedures, child and youth development and best practices to best serve and protect children, youth, and vulnerable people.

About YMCA of Greater Toronto

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plan, Strong Start Great Future, calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps.

When you support the YMCA of Greater Toronto’s Annual Giving, you help us ensure more children, youth and young adults have the chance to be healthy, and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come.