Team Leader, Aquatics

Regular Part Time

Posted date: December 01, 2017

Position vacancy Closing date: December 15, 2017
Employment TypePart Time
Job ID741
EffectiveJanuary 2018
Reports toProgram Supervisor – Health and Fitness
Location / RegionToronto Central Grosvenor St. YMCA Centre
Application DeadlineDecember 15, 2017

Why Work for the Y?

YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees. The YMCA provides more than 5,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. The YMCA works to build healthy communities. This is achieved through a shared culture and values. We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.

Nature and scope

The YMCA of Greater Toronto is a charity offering opportunities for personal growth, community involvement and leadership. The Toronto Central Grosvenor St. YMCA Centre is one of nine full service health and fitness centres across the Greater Toronto area.   The Centre provides a full range of services and community programs to more than 10,000 members, including children, youth and adults, who represent the diversity of Toronto and its communities.

 The Team Leader Aquatics will oversee the safe operation of swim lessons during their duty period, ensuring regulatory and YMCA standards are met. The Team Leader coaches and develops YMCA Swim Instructors, working with the Supervisor to ensure YMCA quality standards are met. 


  • Provides leadership and coaching to swim instructors to ensure all YMCA Quality Indicators are met in swimming lessons.
  • Manages sign in and sign out procedures during the transitions between classes to ensure children are safe at all times and best practices and procedures to ensure child safety are being followed consistently.
  • Ensures all regulatory and YMCA standards are met throughout the lesson period and responds immediately to rectify all safety and emergency concerns.
  • Continuously builds positive relationships with children, parents, staff, and volunteers during their shift, dealing with concerns as they arise.
  • Ensures program coverage gaps and other challenges are resolved as they emerge.
  • Manages the pool area to ensure appropriate allocation of space for each group.
  • Immediately assists instructors when classes become large or unmanageable; frequently participates in the class to demonstrate effective teaching techniques.
  • Provides support and is present during the entire duty period. Circulates through all program areas in rotation to ensure the above stated objectives are being met.
  • Remains visible and approachable at all times.
  • Manages administrative responsibility for attendance and waitlists as required.
  • Ensures qualifications and certifications as required by the YMCA and regulatory standards are current at all times.
  • Actively participates in scheduled programs, meetings and special events.
  • In collaboration with individual program members, program volunteers and YMCA program staff, assists and encourages program members to access additional appropriate programs offered at this location.
  • Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association.  Represents the YMCA and the Association in a professional manner.
  •  Understands the legal responsibilities and moral imperative to report suspected child abuse to Children's Aid Society. 
  • Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with staff, volunteers and members
  • Other duties as assigned


  • Current certifications in the following Lifesaving Society awards: National Lifeguard (NL), Standard First Aid and CPR level C, YMCA Swim Instructor
  • Minimum of 1 year experience delivering YMCA Swim Lessons at the “effective” level
  • Minimum of 6 months experience coaching and developing others
  • Demonstrated experience in effective coaching and development skills
  • Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with members, staff and volunteers
  • Ability to encourage and motivate members, volunteers and staff and to acknowledge and appreciate achievements and contributions
  • Excellent verbal and written communication skills
  • Ability to deal effectively with escalated member concerns and achieve successful outcomes
  • Well-developed organizational skills and attention to detail
  • Proficiency with computer software including Word, Excel, Outlook, etc
  • Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
  • Flexibility regarding assigned hours of work, including evenings and weekends.
  • The position requires the following Core Association Competencies: advanced competence in: Effective interpersonal communications; Fundamental competence in ethics & self-management, being member focused;  relationship building and partnering; in being results focused, teamwork and collaboration; valuing diversity and social inclusion

Job offers are contingent upon the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation at any stage during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

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About YMCA of Greater Toronto

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plan Strong Start Great Future calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps.

When you support the YMCA of Greater Toronto’s Annual Giving, you help us ensure more children, youth and young adults have the chance to be healthy… and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come.

Greater Toronto's Top 2016 Employers
2015 Canada's Best Diversity Employers
2015 Canada's Greenest Employers
Canada's Top Employers for Young People 2016