Employee Relations Leader

Regular Full Time

Posted date: December 11, 2017

Position vacancy
Employment TypeFull Time
Job ID533
Reports toGeneral Manager Human Resources
Location / Region2200 Yonge Street Toronto, On

Why Work for the Y?

YMCA of Greater Toronto aspires to be a great work place through an environment that embraces diversity and social inclusion, valuing differences and supporting full participation by all employees. The YMCA provides more than 5,000 employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. The YMCA works to build healthy communities. This is achieved through a shared culture and values. We recognize the contributions of our staff through innovative practices, great benefits and growth opportunities.

Nature and scope

Reporting to the General Manager Human Resources, the Employee Relations Leader (Manager level) requires an engaged professional with a solid track record and collaborative approach in employee relations to provide leadership in proactively developing and managing an effective employee relations program, along with providing daily advice regarding employee relations matters. Performs generalist human resource services and advice to employees and managers in other areas including: interpretation of policies, leaves of absence, benefits and terms of employment for designated departments.


Uses sound judgement, strong knowledge of employment related legislation, human rights, and human resource practice, provides advice and guidance to managers and staff using creative and practical solutions to anticipate, prevent and resolve potential employee relations issues.

Provides leadership for employee investigations and resolutions in areas such as Human Rights; Workplace Violence and Health & Safety. Assist with facilitation of proactive dispute resolution with support from the General Manager, Human Resources in this area.

Works with the General Manager, Human Resources with providing leadership and support to the Human Resource team. This will include inquiries about managing employee relations concerns, and managing general inquiries.

Assumes responsibilities for a designated employee group including: managing benefits program; provide support for leaves of absence; compensation management including providing salary recommendations & creation of job descriptions; assisting with performance management cycle; ensure all legal requirements are met by liaising with YMCA staff; assisting with recruitment when requested.

Assists with managing the short-term disability and long-term disability programs at the YMCA, with complex claims that have employee relations implications.

Demonstrates appropriate behaviours in line with our Mission, Vision and Values as reflected in our YMCA competencies; takes a member focused approach to increase their understanding of programs offered across the Association. Represents the YMCA and the Association in a professional manner.

Ensures the health, safety and well-being of all children, youth and vulnerable people in YMCA programs.

Commits to the professional responsibility of maintaining knowledge of legislation, policies and procedures, child and youth development and best practices to best serve and protect children, youth, and vulnerable people.

Understands the legal responsibilities and moral imperative to report suspected child abuse to Child Protection Services.

Understands the importance of the volunteer staff partnership and integrates the value of philanthropy and volunteerism in dealings with members, volunteers, donors and staff.


• Completion of a university degree in related field; Human Resource Practitioner designation;
• 7 - 10 years’ experience with significant focus on providing advice in employee relations, along with
generalist experience;
• Excellent knowledge of Employment legislation, Human Rights Code, Pay Equity Act, Occupational Health
and Safety Act; AODA; Occupational Health & Safety Act; Workers Safety and Insurance Act; regulations,
standards and human resources manual;
• Previous experience in a large non-profit organization an asset;
• Extensive experience in employee relations; knowledge and experience of labour relations an asset;
• Excellent attention to detail and accuracy;
• Strong problem-solving skills;
• Ability to work in a faced paced environment and work under pressure while maintaining relationships;
• Well-developed project management skills to manage HR projects;
• Demonstrated ability to apply human resource principles and techniques in the development of guidelines
and integrate knowledge into every day practices and interactions;
• A high degree of integrity and professional ethics;
• Ability to handle sensitive and confidential information with tact and diplomacy;
• Service oriented; responsive; sound judgment;
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent
communication with members, staff and volunteers
• Excellent written communication skills
• Commitment to working in a socially inclusive environment responding with sensitivity and personal
awareness to the diverse needs of members including visible and non-visible dimensions of diversity
• Previous experience using a Human Resource data base; excellent proficiency using excel
• The position requires the following Core Association Competencies: Advanced competence in:
Interpersonal Communications, Ethics and Self Management, Being Member Focused, Relationship
Building and Partnering, Team Work and Collaboration, Valuing Diversity and Social Inclusion;
Fundamental competence in: Being Results Focused

How to apply

• Competitive base salary
• Benefit Plan
• Retirement Plan

For a confidential discussion and for more information regarding this exciting opportunity, please contact:

Gord Brandt, Feldman Daxon Partners
T: 416-515-7600 x273, E: gbrandt1@feldmandaxon.com

Patricia Bexis, Feldman Daxon Partners
T: 416-515-7600 x247, E: pbexis@feldmandaxon.com

Job offers are contingent upon the successful completion of a Police Records Check. Within the first four months and every three years thereafter, a Vulnerable Police Records Check is required.

The YMCA of Greater Toronto values the diversity of people and communities and is committed to excellence and inclusion in our Association. We are committed to an environment that is barrier free. If you require accommodation at any stage during the hiring process, please inform us in advance to arrange reasonable and appropriate accommodation.

About YMCA of Greater Toronto

The YMCA of Greater Toronto is a dynamic charity offering opportunities for personal growth, community involvement and leadership. Our 2010-2020 strategic plan Strong Start Great Future calls upon our Association to invest in young people across their life stages to deliver on our vision of ensuring our communities will be home to the healthiest children, teens and young adults. This community health strategy includes a significant role for adults and older adults.

Mirroring the region’s diversity, the YMCA offers a variety of programs responding to the needs of the community, including employment and essential skills, education, newcomer programs, youth outreach and intervention, fitness, sports and aquatics, international programs, child care and camps.

When you support the YMCA of Greater Toronto’s Annual Giving, you help us ensure more children, youth and young adults have the chance to be healthy… and so much more. We believe that by providing our children with a strong start, they will have a great future. And, ultimately, strong, healthy children mean strong, healthy communities in the GTA for the years to come. www.ymcagta.org

Greater Toronto's Top 2016 Employers
2015 Canada's Best Diversity Employers
2015 Canada's Greenest Employers
Canada's Top Employers for Young People 2016